About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

On the Target + team you will lead timely, accurate and professional and operational support to internal and external partners.  Primary responsibilities of the Operations Analyst are:

• Manage support queue and execute defined Partner support processes
• Analyze guest and partner support data for key trends and report findings
• Analyze Operational KPIs (eg Order Defects, Click to Deliver speeds, regional delivery trends etc)
• Based on support and operational analysis, develop trends & insights, recommendations and deliver actions steps to Partners and internal stakeholders for improvement
• Monitor order pipeline trends and triage issues impacting guest experience
• Deliver enhancement projects impacting Partner experience or internal processes

Requirements

• 4 year college degree
• 3+ years’ experience in operations or business analytics. Digital retail and/or Marketplace experience strongly preferred.
• High proficiency in Microsoft Office products and Domo (or similar data visualization and analytics tool)
• Detail oriented, analytical and inquisitive
• Able to manage multiple priorities, and work with speed and accuracy.

Culture- https://india.target.com/life-at-target/belonging

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