Sr Product Manager - Off Platform Commerce
About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.
Team overview:
Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfilment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalisation, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience.
Product Teams at Target Corporation are accountable for the delivery of business outcomes enabled through technology, guest facing products to delight customers. Product teams have one shared backlog that is inclusive of all product, technology and design work.
Role overview:
We are seeking seasoned product leaders to join our team focusing on Off Platform Commerce as Sr Product Manager. In this greenfield space, you will need to leverage guest research, quantitative data, and derive insights to innovate products for leveraging Target’s brand presence in various media outlets including social and improve conversion to sales on Target’s website
You will partner closely with advertising, site merchandising, marketing, and analytics. You will work closely with UX and technology team to ideate, create and lead product for Target guests and influencers/partners outside of Target ecosystem. Key to your success will be your ability to identify the joyful moments which drive guest delight in partner channels and reduce friction to purchase from off target platform.
This role is highly entrepreneurial with exposure to all aspects of Target’s business and requires strong drive, a deep curiosity for the industry and analytical prowess, critical thinking and thoughtful decision-making. Also, this role is highly visible and would require knowledge of all aspects of your product and the business with the ability to confidently present updates to Target senior leaders and large audiences regularly.
You will drive product discovery with key stakeholders to validate hypotheses and concepts with customers before committing engineering time. You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for your team and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with product teams across the organization to help them achieve their goals while pursuing and completing yours.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
6+ years of product management experience or equivalent domain experience, preferably with marketing tech/ streaming product experience
Proficient in ideation product road mapping, data driven prioritization, writing use cases, BRDs
Experience developing and driving complex, cross-functional projects.
Proven track record delivering across matrix organizations sustaining strong partnerships within and outside the organization.
Ability to drive decisions, bring clarity in ambiguity, influence leadership, and manage business outcomes with pace.
Strong communication skills that can tailor content and concepts based on audience (internal stakeholders and with external customers), leadership levels, and disciplines.
Preferred Qualifications
Prior eCommerce/ marketing tech/ streaming product experience
Experience in integration with 3rd party applications while sharing data securely
Experience in building 0-1 products and finding product market fit
MBA preferred
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