Sr Product Manager - Gift registry
About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.
Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfilment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalisation, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience.
Product Teams at Target are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology, discovery and design work.
Team overview:
A Gift registry or gift list is a particular type of wish list popular in Western countries such as the United States. A registrant (gift receiver) can compile a gift registry or gift list and make it available to anyone who may want to present them with a gift such as family, friends, their community, or even the general public. Gift givers can be certain they are purchasing items the registrant will appreciate when buying from a gift registry or gift list. After items are purchased in store or online, the registrant is notified, and the item is marked as purchased so no duplicate gifts are purchased. If it’s an online purchase the registrant can track the order.
Role overview:
The Gift Experiences Product Manager will leverage guest research, quantitative data, and derive insights to set the multi-channel product strategy for the Gift Registry and Gift List portfolio online (Web & Mobile Apps) and in store (Kiosk & Registry Mobile Scanner) which includes baby, wedding, charity, and custom gift registries and other gift lists for holidays, birthdays, and more. Gift Registry and Gift List products helps drive product discovery and facilitate communication between gift givers and gift recipients (or registrants).
You will partner closely with site merchandising, marketing, and store operations teams to grow gift registry and gift list sales. You will work closely with a dedicated UX and technology team to create and execute the product roadmap and a best-in-class gift registry and gift list experience for Target guests. Key to your success will be your ability to identify guest problems and friction points then develop solutions that increase gift registry and gift list creates, optimize onboarding, increase gift registry and gift list value, and increase conversion for both gift registrants and gift givers.
This role is highly entrepreneurial with exposure to all aspects of Target’s business and requires strong drive, a deep curiosity for the business and industry, analytical prowess, critical thinking and thoughtful decision-making, passion for the guest experience, and the ability to inspire and influence others. Also, this role is highly visible and requires knowledge of all aspects of your product and the business with the ability to confidently present updates to Target senior leaders and large audiences regularly.
As a Senior Product Manager, you will work in the product model and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your respective product. You will need to leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, product designers, UX researchers, accessibility consultants, data scientists and business partners to deliver a product.
You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritising the backlog to focus on the highest impact work for your team and stakeholders.
You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organisation's direction. You will foster collaboration to achieve your team’s goals within established timelines, leverage resources to overcome unexpected obstacles, and partner with product teams across the organisation to help them achieve their goals as well.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
6+ years of Product management experience or equivalent domain experience, preferably with B2C web/app experience
Proficient in ideation product road mapping, data driven prioritization, writing use cases, BRDs
Experience developing and driving complex, cross-functional projects.
Proven track record delivering across matrix organizations sustaining strong partnerships within and outside the organization.
Ability to drive decisions, bring clarity in ambiguity, influence leadership, and manage business outcomes with pace.
Strong communication skills that can tailor content and concepts based on audience (internal stakeholders and with external customers), leadership levels, and disciplines.
Preferred Qualifications
Prior eCommerce/retail industry experience,
Prior experience building discovery-based software applications
Experience in building 0-1 products, finding product market fit and large scale deployment
MBA preferred
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